Disturbance at Swish

Incident Report for Swish

Postmortem

What happened?

A supplier network change had unintended impact on the services which caused payments not to be processed during the duration of the incident.

Follow up actions in order to mitigate similar events in the future are planned together with the supplier.

Posted Jun 15, 2024 - 08:34 CEST

Resolved

The disturbance at Swish is now solved and Swish payments work as normal again.

Posted Jun 15, 2024 - 03:15 CEST

Investigating

At the moment we are experiencing disturbances at Swish that may affect Swish payments.

Posted Jun 15, 2024 - 03:03 CEST

This incident affected: Private, Business (& Business App), Commerce, and Payout.